Privacy Policy

1. Introduction

At Ascend Malta, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Ascend Malta is the data controller responsible for your personal data.

3. Personal Data Collected

We may collect the following personal data from you:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address
  • Cookies and usage data

4. Purposes of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide the services you have requested
  • To send you marketing communications, if you have consented
  • To analyze and improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing

The legal bases for processing your personal data are:

  • Performance of a contract: to provide the services you have requested
  • Consent: for sending marketing communications
  • Legitimate interests: to respond to inquiries, improve our website, and analyze usage data
  • Legal obligation: to comply with applicable laws and regulations

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Data Sharing and Transfers

We may share your personal data with third-party service providers who assist us in operating our website and providing our services. These third parties are contractually obligated to protect your data and only process it according to our instructions.

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to erasure: You can request that we delete your personal data under certain conditions.
  • Right to restrict processing: You can request that we limit the processing of your data.
  • Right to data portability: You can request to receive your data in a structured, commonly used format.
  • Right to object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes GDPR.

To exercise any of these rights, please contact us at info@ascend-malta.mt

10. Cookies

Our website uses cookies to enhance your browsing experience and to analyze website traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.

11. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

12. Contact Information

Ascend Malta
23 Vincenzo Dimech Street,
Floriana, FRN 1502
Malta
Email: info@ascend-malta.com